WhatsApp Bulk SMS Services
Simplify your business communication and reach your customers more efficiently with WhatsApp Bulk SMS Services. Webguard is one of the top platform to connect with your target audience through WhatsApp Bulk SMS Services (Bulk WhatsApp Messaging Services).
How IVR Work?
customer care call cernters and help desk servics can utilize Interactive Voice Response (IVR), an automated platform that lets computers interact with humans via voice and tones entered through a keypad. This can essentially save cost of operations and also increase security in the calls. In his article, we will talk about how IVR works. The technology used in IVR has revolutionized the industry. Before, to gather responses from the caller, the solution has to present information with the use of pre-recorded voice prompts. IVR uses a special hardware such as the telephony board or telephony card and a computer to accept calls. When a person connects to a call. they will be guided to the menu options and asked the numbers to dial into the device.
Features of WhatsApp Bulk SMS
Instant Impact
Text messages are super fast! They get to the person you send them to in less than 7 seconds. Unlike emails that might take days, or regular mail that could also take days, SMS is really quick.
High Open Rate
Almost everyone reads text messages! They have a really high open rate—up to 99%! In contrast, emails only get opened about 20% of the time.
Customisable Campaigns
Tailor your message with customizable bulk SMS campaigns, reaching your audience personally and effectively for a more impactful communication strategy.
Depressive Conversion Rate
Emails don’t get many responses, usually only about 6%. But with Bulk SMS, it’s different – you can get a response rate of 45% or even higher!
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What Do You Mean By Bulk WhatsApp Messaging
In the IT industry, WhatsApp bulk messaging is generally the process of sending WhatsApp mass messages to several customers at a time. The WhatsApp bulk messaging is sent from single WhatsApp users to multiple WhatsApp subscribers. The recipients of WhatsApp bulk messages will receive the message as private messages without knowing the other receivers.
Earlier WhatsApp bulk messages were for only consumer purposes but now it is being used for Businesses as well. To promote or announce products or new services in the market bulk WhatsApp messages for businesses are part of the marketing activity.
To send similar messages to many consumers at a single time, WhatsApp bulk message is the distribution process for terminal delivery to the user’s mobile device. The purpose of using the service of bulk WhatsApp messaging is to notify the customers, market the products along with sharing the details for customer and employee communication
Bulk messages, then, are WhatsApp marketing messages that are sent out to a large number of users at once. You can save time and effort by not having to type and send messages to each customer. These messages offer a fantastic way to quickly disseminate information and maximize your resources.
According to a 2020 Statista analysis, customers use WhatsApp to send and receive over 100 billion messages per day. In WhatsApp bulk messages to make communication more effective, you can communicate in other formats like images, video, audio, and gifs.
Finally, by using variables in the message template body, you can alter WhatsApp bulk messages to contact your customers. If you send them personalized messages, customers will have a more positive impression of your brand.
Way To Send Mass WhatsApp Messages Using WhatsApp Business App
To send WhatsApp mass messages, some restrictions need to be remembered while sending messages in Bulk through the WhatsApp app.
- The first limitation of sending mass WhatsApp messages is that the people who saved your contact on their phone can only send WhatsApp mass messages to them.
- As per the WhatsApp terms and conditions, you can only send WhatsApp messages to a maximum number of 256 contacts at one time
- WhatsApp Business app allows you to access the app four users at a time which is ok for small organizations but if we talk about large organizations it may be problematic to work.
Apart from that, here is the method to send WhatsApp mass messages using the regular WhatsApp app:
- Go to the installed WhatsApp business application.
- Click on the Chats section on the right top side.
- Tap on the “broadcast lists’ option on the right above to send the messages
After adding phone numbers to the list, it’s time to give it a name and send a mass email. You can send additional broadcast messages to the same list in the future because the list will be automatically preserved.
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